I was just asked to fix a Google Data Studio dashboard that was trying to calculate a cost per lead.
Cost per lead (CPL) is the most important metric in many digital marketing campaigns and getting it right is critical to making good marketing decisions. We love it when leads cost us nothing and hate it when leads are super expensive.
The formula is super simple:
CPL = Cost / Number of Leads
When I looked at the dashboard I saw a table that looked like this:
What's going on here? This certainly doesn't pass the smell test.
The math isn't even close to what I'd expect to see.
If your super spidey sense is firing on all cylinders, you're not alone.
I was befuddled when I looked at the calculated field formula:
I saw the Cost / Leads and I saw that Sum was selected below.
This is aggregated properly right?
Before we get rolling with a fix we need to answer an important question.
According to Wikipedia, data aggregation is the compiling of information from databases with intent to prepare combined datasets for data processing.
For our example, we wanted a sum of all the cost and a sum of all the leads. We wanted to aggregate each field as a sum.
My first clue was this metric named Leads. I knew that that was not a standard field coming out of Google Analytics so I wanted to take a closer look at the formula for how the calculated field was built.
Hold on a second.
We need to take a quick peek at Google's documentation for clarity.
A calculated field is a formula that performs some action on one or more other fields in your data source. Calculated fields can perform arithmetic and math, manipulate text, date, and geographic information, and use branching logic to evaluate your data and return different results. The output of a calculated field can then be displayed for every row of data in charts that include that field. How this new data is displayed depends on how it's used.
Not only that, but we learn that there are two types of calculated fields.
There are 2 kinds of calculated fields, determined by where you create them: in the data source, or in specific charts in a report. Each kind of calculated field offers certain advantages over the other.
I navigated to Manage Added Data Sources > Google analytics data source and found the calculated field named Leads that was built in the data source. I then looked at the formula for how it was built.
So I thought I'd add aggregation inside the formula by adding a sum to each field. This produced an error.
And more headscratching.
I then remembered a section of Google's Docs that said that, "You can't use a data source calculated field with blended data." which made me think I'd need to look at fixing it with the other type of calculated field, a chart-specific calculated field.
It turns out the fix is pretty simple.
This chart was built from a blend of a Google Sheet and the Native Google Analytics connector.
This meant that I had to make a calculated field in the right hand side of the canvas (a chart specific calculated field). This is because you can't create a new field any other way for blended data.
This also told me that this was where I had to add the aggregation.
In other words, when creating a field Like Cost per Lead in a calculated field, you need to aggregate in the calculated field like this:
Which thankfully yields a table chart with clean accurate data like this:
Which of course made me feel like this:
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